About the Department

The Department of Infrastructure and Public Amenities oversees the maintenance and development of Rivne’s urban infrastructure, including roads and sidewalks, street lighting, public transport, green spaces, waste management, and the operations of municipal utility enterprises. The department comprises the Housing and Communal Services Department and the Transport and Communications Department.

Powers and tasks

The Department operates on the basis of the Regulations approved by the decision of the Rivne City Council. The document defines the structure, functions, rights and responsibilities of the institution, the procedure for interaction with municipal enterprises, and accountability to the executive committee.

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Department structure

Department divisions

Public Procurement and Contract Management Department

Head of divisionHordiievskyi Serhii Ivanovych

Environmental Safety Division of the Housing and Communal Services Department

Head of divisionValentyna Oleksiivna Veremko

Urban Improvement Division, Department of Housing and Communal Services

Head of divisionYurchenko Oleh Anatoliyovych

Questions and answers

The application is submitted through the Administrative Services Center or the resident’s electronic account. It is accompanied by a diagram of the work site, a contract with the contractor, and a schedule for restoring the coverage. The decision is made within 10 business days.

Call the department’s hotline +38 (0362) 26 56 12 or leave a message in the city’s app. Emergency damage is repaired within 24 hours, planned damage is repaired according to the contractor’s schedule.